Comments on: Usability Review – webuyanycar.com

By: john

john — Sat, 27 Jun 2009 12:38:23 +0000

I had no problems with the company, in fact the deal went through so effortlessly I thought that it must be a con, no way , the money went into my bank account the very next day.Thanks to mike who I delt with at the fareham branch.

By: Geek Ant

Geek Ant — Wed, 13 May 2009 13:33:48 +0000

last.fm Recently Listened Tracks…

Usability & last.fm – hand in hand, far from it.
……

By: www.vehiclext.com

www.vehiclext.com — Sat, 14 Feb 2009 15:05:52 +0000

Hi Simon, please feel free to have a look at our site and tell me how you get on with it. It is a simple way to sell a car i think you will agree.

By: simon

simon — Wed, 04 Jun 2008 17:05:08 +0000

Thanks for taking the time to comment Jeremy, I appreciate it. You’re right about my use of a pre-production browser in FireFox 3. I should ahve clarified that FireFox as a whole represents about 25% of the UK browser market (although accurately reporting the usage of each browser is difficult. Across the sites I run and am involved in, FireFox usage is closer to 50% whilst I’ve seen other sites reporting it being as low as 10%). My intention was to state that I’m using FireFox 3 (and therefore any comments on layout/issues that may be affected by the browser, should be taken at face value. I’ll update the article shortly to make this clear.

I’m sure you’re also right about your damage assessment tool not being Flash. However, the issues I pointed out with it stand, regardless of the technology used to implement it.

Once again, thanks for commenting. I haven’t “launched” this blog yet (hence moving-in look and lack of content), more just made it available, so be sure to let me know of any changes you make and I’ll be more than happy to take a second look.

By: Jeremy Herbert

Jeremy Herbert — Wed, 04 Jun 2008 07:25:00 +0000

Simon, firstly I’d like to thank you for your interest in webuyanycar.com and for pointing out some areas of the website where you felt usability was below par. You have made some useful comments which we are genuinely taking on board and we will be reviewing some of the page styling on this basis.

There are however some technical inaccuracies within your review which I would like to address specifically:

Firstly, you describe Firefox 3 as “the world’s second most popular browser used by about 25% of Brits”. In fact at the time of writing, Firefox 2 is the standard offering from Mozilla and is used by 13.47% of our visitors. Firefox 3 is around the corner and the CSS styling issues you described will be addressed quickly, but the software is still at release candidate stage and as such, less than 0.3% of the visitors to our website are using this software

Secondly, you talk about our damage assessment tool being a Flash object. This is wholly inaccurate although again, your comments on usability are very welcome.

My biggest concern is that you have based your review having viewed the site on pre-production software, i.e. Firefox 3 which has presented an unfair view of the website. Notwithstanding, we appreciate your critique of the site and will be working to improve some of the areas commented upon.

Your crusade to highlight the highs and lows of usability has great merits and I look forward to seeing some examples of good design in the near future featured on your blog. I’d also invite you to contact me directly so that we can discuss your review and work through the comments. Once we’ve had a chance to talk and to put some changes in place, I’m sure you’ll be happy to produce a revised critique based on current browser standards.