Posts Tagged ‘Feedback’

How Many Un-Read Items?

Sunday, May 11th, 2008

I’m a huge fan of Google Reader.  Without it, I’d be drowning under the thousands of blog posts and news items I receive every day.  However, there are some usability oddities.  Take, for example, the screen below.

Unread Items in Google Reader(Click the image to see full size)

It’s quite simple really.  Google reader doesn’t seem to know how many unread items I have.  The left hand column says 9, the top of the central column says 6 while the bottom of the central column says 30.  Three different numbers, and confusion reigns supreme.

It’s easy to say that this is a one off, but it happens with alarming regularity.  It seems as though when you refresh the view, only certain parts refresh.  Perhaps the worrying thing about this is that there are operations available to the user that claim to be performed across all the available items.  But if I mark all as read, how many items am I actually affecting?

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